Frequently Asked Questions
Find answers to common questions about Pepperoni Booking
Pepperoni Booking is a booking and management platform specifically designed for movement and wellness studios. We help Pilates studios, Gyrotonic® & Gyrokinesis® studios manage class bookings, instructor scheduling, and client management.
We're built specifically for movement and wellness studios, including Pilates studios, Gyrotonic® & Gyrokinesis® studios. Our platform is trusted by studios managing real classes with real students every day.
Yes! Pepperoni Booking is available now with a free trial. Start your free trial to experience the platform and see how it can help your studio. No credit card required.
Our platform supports 7 languages: English, German, Dutch, Japanese, Spanish, French, and Portuguese, making it accessible to studios worldwide.
We support a unified class booking flow with real-time availability for classes of any size—from 1-on-1 sessions to large group classes. We also offer weekly membership registration with prorated billing.
Yes, our platform is fully mobile-optimized with responsive design. Clients can book classes and sessions from any device - phone, tablet, or desktop.
The system automatically tracks class capacity (e.g., 8/10 spots) and manages waitlists when classes are full. When a spot opens up, waitlisted clients are automatically notified via email.
Yes, the platform includes full instructor management with profiles, scheduling, and the ability to assign instructors to specific classes.
You get a 100% complete admin dashboard with 12 management modules: class templates, schedule management, bookings, members, staff, payments, email notifications, studio settings, financial reports, attendance tracking, waiting lists, and feedback & reviews.
We offer competitive pricing designed for small to medium studios. Contact us for detailed pricing information or start a free trial to experience the platform first.
Yes! We offer a free trial so you can experience the full platform before committing. No credit card required to get started.
Yes, when we launch, there will be no long-term commitments. You'll be able to cancel your subscription at any time.
Payment integration is coming soon. We'll partner with industry-standard payment processors to ensure secure and reliable payment processing for your studio.
No, the platform is designed for studio owners who may not be tech-savvy. We use simple, clear language and provide an intuitive interface that focuses on solving real studio problems.
Clients automatically receive email confirmations and reminders for their bookings. All notifications are sent via our automated email system.
The platform requires an internet connection to access. However, it's designed for fast loading and optimal performance even on slower connections.
Yes, our multi-tenant SaaS architecture supports multiple studio locations with subdomain-based separation, perfect for growing businesses.
Yes, we use Google Cloud enterprise security infrastructure with SSL/TLS encryption (TLS 1.2+ minimum), Cloud SQL with encrypted connections, and industry-standard security practices.
All data is securely stored on Google Cloud Platform with enterprise-grade infrastructure and automatic backups.
Yes, we're building privacy practices from day one and working toward full GDPR compliance for our European customers.
We'll partner with PCI-compliant payment processors. We will never store credit card information directly - all payment data will be securely handled by our payment partners.
You can reach out to our support team via email. We provide responsive support to help you get the most out of the platform.
Yes, we provide guidance on using the platform. We also have self-serve documentation and help resources to make onboarding as smooth as possible.
Absolutely! We actively listen to our users' feedback and prioritize features based on community input and shared experiences.
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