Frequently Asked Questions
Find answers to common questions about Pepperoni Booking
Pepperoni Booking is booking and studio management software built specifically for boutique Pilates, Yoga, and Gyrotonic® & Gyrokinesis® studios. It replaces manual DM scheduling, paper waitlists, and spreadsheets with self-service online booking — clients book, reschedule, and join waitlists on their own, without messaging the studio owner. Class capacity is enforced automatically, reminders go out without you, and every booking is confirmed instantly on any device.
Pepperoni Booking is built for small to mid-sized movement and wellness studios: Pilates studios (mat and reformer), Yoga studios (all styles), and Gyrotonic® & Gyrokinesis® studios. It is designed for studio owners managing 1 to 3 locations who want to eliminate manual scheduling, reduce no-shows, and give clients a clean booking experience without hiring additional staff.
Yes! Pepperoni Booking is available now with a free trial. Start your free trial to experience the platform and see how it can help your studio. No credit card required.
Our platform supports 20 languages: English, German, Dutch, Japanese, Spanish, French, Portuguese, Polish, Ukrainian, Czech, Hungarian, Romanian, Italian, Danish, Swedish, Norwegian, Finnish, Korean, Indonesian, and Thai, making it accessible to studios worldwide.
No. Pepperoni Booking works alongside your current methods — WhatsApp, phone, or paper. Start with just trial lessons or new student bookings, and keep everything else as-is. There's no migration required.
Pepperoni Booking supports group class bookings with capacity limits and automatic waitlists, and 1-on-1 private sessions with instructor-specific scheduling. Clients book both types through the same clean interface. Capacity stops automatically when a class fills, the waitlist activates without you, and confirmations go out instantly.
Yes, our platform is fully mobile-optimized with responsive design. Clients can book classes and sessions from any device - phone, tablet, or desktop.
You set a maximum number of spots per class — for example, 8 for a Reformer session or 15 for a mat class. The system counts bookings in real time and stops accepting new ones the moment capacity is reached. No manual counting, no overbooking. When the class fills, a waitlist opens automatically. If a client cancels, the next person on the waitlist is notified by email immediately and gets a window to confirm their spot — without you touching anything.
Yes, the platform includes full instructor management with profiles, scheduling, and the ability to assign instructors to specific classes.
You get a complete admin dashboard with key management modules: class templates, schedule management, bookings, members, teachers, email notifications, studio settings, attendance tracking, and waiting lists.
Pepperoni Booking starts at €60/month (excluding VAT) for the Booking plan, which includes unlimited classes, instructor management, client management, automatic waitlists, and email notifications. The plan covers up to 300 completed bookings per month — cancellations do not count toward the limit. A 14-day free trial is included with no credit card required. Full pricing details are on the pricing page.
Yes. Every new studio gets a 14-day free trial with access to the full platform — no credit card required. The trial ends after 14 days or 300 bookings, whichever comes first.
Yes, there are no long-term commitments. You can cancel your subscription at any time.
We accept payments through industry-standard payment processors to ensure secure and reliable payment processing for your studio.
The Booking plan covers class scheduling, capacity management, waitlists, and client management. Studios collect payments from clients directly using their preferred method — cash, bank transfer, or an external POS. This keeps the booking experience clean and fast without adding billing complexity.
No, the platform is designed for studio owners who may not be tech-savvy. We use simple, clear language and provide an intuitive interface that focuses on solving real studio problems.
Every booking triggers an immediate email confirmation to the client with session details — date, time, instructor, and location. A reminder email goes out automatically before the session. If a client joins a waitlist and a spot opens, they receive a notification email instantly. No manual follow-up required from the studio.
The platform requires an internet connection to access. However, it's designed for fast loading and optimal performance even on slower connections.
Yes, our multi-tenant SaaS architecture supports multiple studio locations with subdomain-based separation, perfect for growing businesses.
Yes, we use Google Cloud enterprise security infrastructure with SSL/TLS encryption (TLS 1.2+ minimum), Cloud SQL with encrypted connections, and industry-standard security practices.
All data is securely stored on Google Cloud Platform with encryption, automatic backups, and industry-standard security practices.
Yes, we take privacy seriously. Our platform is built with data protection in mind, including data export and deletion capabilities. We comply with applicable data protection regulations for our European users.
We use PCI-compliant payment processors. We never store credit card information directly — all payment data is securely handled by our payment partners.
Support is available by email. During the free trial and early access period, every studio also gets direct onboarding assistance — we review your setup personally and help you get the first classes live. Response time is typically within one business day.
Yes, we provide guidance on using the platform. We also have self-serve documentation and help resources to make onboarding as smooth as possible.
Absolutely! We actively listen to our users' feedback and prioritize features based on community input and shared experiences.
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