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Find answers to common questions about Pepperoni Booking

Frequently Asked Questions

Find answers to common questions about Pepperoni Booking

Pepperoni Booking is a beta booking and management platform specifically designed for movement and wellness studios. We help Pilates studios, Gyrotonic® & Gyrokinesis® studios manage class bookings, private sessions, instructor scheduling, and client management.
We're built specifically for movement and wellness studios, including Pilates studios, Gyrotonic® & Gyrokinesis® studios. Our platform is currently in beta with select studios helping shape the product.
We're currently in beta development. Beta access is by invitation only for select studios helping us build the right features. If you're interested in joining our beta program, please contact us to ask about participation.
Our platform supports 12 languages including English, German, Dutch, Japanese, and 8 additional languages, making it accessible to studios worldwide.
We support 3 complete booking flows: group class booking with real-time availability, private session booking with provider selection, and weekly membership registration with prorated billing.
Yes, our platform is fully mobile-optimized with responsive design. Clients can book classes and sessions from any device - phone, tablet, or desktop.
The system automatically tracks class capacity (e.g., 8/10 spots) and manages waitlists when classes are full. When a spot opens up, waitlisted clients are automatically notified via email.
Yes, the platform includes full instructor management with profiles, scheduling, and the ability to assign instructors to specific classes or private sessions.
You get a 100% complete admin dashboard with 12 management modules: class templates, schedule management, bookings, members, staff, payments, email notifications, studio settings, financial reports, attendance tracking, waiting lists, and feedback & reviews.
We're currently in beta development and not displaying pricing during this phase. Beta participants will receive special benefits when we launch. Contact us to ask about beta participation.
Beta participants get early access to test the platform and provide feedback. This is an opportunity to shape the product before official launch. Reach out to inquire about joining our beta community.
Yes, when we launch, there will be no long-term commitments. You'll be able to cancel your subscription at any time.
We support major payment processors including Stripe for international payments and Pay.jp for Japanese studios, ensuring secure and reliable payment processing.
No, the platform is designed for studio owners who may not be tech-savvy. We use simple, clear language and provide an intuitive interface that focuses on solving real studio problems.
Clients automatically receive email confirmations and reminders for their bookings. All notifications are sent via our automated email system.
The platform requires an internet connection to access. However, it's designed for fast loading and optimal performance even on slower connections.
Yes, our multi-tenant SaaS architecture supports multiple studio locations with subdomain-based separation, perfect for growing businesses.
Yes, we use Google Cloud enterprise security infrastructure with SSL/TLS encryption (TLS 1.2+ minimum), Cloud SQL with encrypted connections, and industry-standard security practices.
All data is securely stored on Google Cloud Platform with enterprise-grade infrastructure and automatic backups.
Yes, we're building privacy practices from day one and working toward full GDPR compliance for our European customers.
We use industry-standard payment processors (Stripe and Pay.jp) that are PCI-compliant. We never store credit card information directly - all payment data is securely handled by our payment partners.
During beta, you can reach out to our community support team. We position support as community participation rather than traditional customer service, emphasizing mutual help and collaborative development.
Yes, beta participants receive guidance on using the platform. We're building self-serve documentation and help resources to make onboarding as smooth as possible.
Absolutely! Beta participants actively shape the platform through feedback. We prioritize features based on beta community input and shared experiences.

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