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Find answers to common questions about Pepperoni Booking

Frequently Asked Questions

Find answers to common questions about Pepperoni Booking

Pepperoni Booking is a booking and management platform specifically designed for movement and wellness studios. We help Pilates studios, Gyrotonic® & Gyrokinesis® studios manage class bookings, instructor scheduling, and client management.
We're built specifically for movement and wellness studios, including Pilates studios, Gyrotonic® & Gyrokinesis® studios. Our platform is trusted by studios managing real classes with real students every day.
Yes! Pepperoni Booking is available now with a free trial. Start your free trial to experience the platform and see how it can help your studio. No credit card required.
Our platform supports 17 languages: English, German, Dutch, Japanese, Spanish, French, Portuguese, Polish, Ukrainian, Czech, Hungarian, Romanian, Italian, Danish, Swedish, Norwegian, and Finnish, making it accessible to studios worldwide.
No. Pepperoni Booking works alongside your current methods — WhatsApp, phone, or paper. Start with just trial lessons or new student bookings, and keep everything else as-is. There's no migration required.
We support class booking with real-time availability for classes of any size—from small group sessions to large classes. Spot-based capacity management ensures you always know exactly how many spots are available.
Yes, our platform is fully mobile-optimized with responsive design. Clients can book classes and sessions from any device - phone, tablet, or desktop.
The system automatically tracks class capacity (e.g., 8/10 spots) and manages waitlists when classes are full. When a spot opens up, waitlisted clients are automatically notified via email.
Yes, the platform includes full instructor management with profiles, scheduling, and the ability to assign instructors to specific classes.
You get a complete admin dashboard with key management modules: class templates, schedule management, bookings, members, teachers, email notifications, studio settings, attendance tracking, and waiting lists.
We offer competitive pricing designed for small to medium studios. Contact us for detailed pricing information or start a free trial to experience the platform first.
Yes! We offer a free trial so you can experience the full platform before committing. No credit card required to get started.
Yes, there are no long-term commitments. You can cancel your subscription at any time.
We accept payments through industry-standard payment processors to ensure secure and reliable payment processing for your studio.
Integrated payment collection is on our roadmap. Clients will be able to pay at the time of booking. Current Booking plan subscribers will get priority access and a smooth upgrade path.
No, the platform is designed for studio owners who may not be tech-savvy. We use simple, clear language and provide an intuitive interface that focuses on solving real studio problems.
Clients automatically receive email confirmations and reminders for their bookings. All notifications are sent via our automated email system.
The platform requires an internet connection to access. However, it's designed for fast loading and optimal performance even on slower connections.
Yes, our multi-tenant SaaS architecture supports multiple studio locations with subdomain-based separation, perfect for growing businesses.
Yes, we use Google Cloud enterprise security infrastructure with SSL/TLS encryption (TLS 1.2+ minimum), Cloud SQL with encrypted connections, and industry-standard security practices.
All data is securely stored on Google Cloud Platform with enterprise-grade infrastructure and automatic backups.
Yes, we comply with GDPR for our European customers. Privacy practices are built into the platform from day one, including data export, deletion, and a published sub-processor list.
We use PCI-compliant payment processors. We never store credit card information directly — all payment data is securely handled by our payment partners.
You can reach out to our support team via email. We provide responsive support to help you get the most out of the platform.
Yes, we provide guidance on using the platform. We also have self-serve documentation and help resources to make onboarding as smooth as possible.
Absolutely! We actively listen to our users' feedback and prioritize features based on community input and shared experiences.

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